Complinet is the leading online provider of connected risk and compliance solutions to the global financial services community. Complinet was founded in 1997 and employs more than 200 people in its offices in New York, London, Sydney, Singapore and Dubai. Industry professionals in more than 1,900 firms across 81 countries rely on Complinet as their partner for ongoing compliance analysis and solutions that help them keep pace with changing regulations.

One of the key issues faced by Complinet was how to manage its globally distributed workforce and keep track of the various client projects that take place at any one time.

"Before Socialwok if I found an interesting news story or development on the web then, I had to remember who to send it to within the company. Now I simply post a status update to the 'industry news' feed in Socialwok. I know that all of my colleagues around the globe will see it. We use socialwok as an internal tool for sharing information quickly and efficiently. It is particularly useful for getting the views and opinions of different team members across the globe. The Socialwok team is also every responsive to questions and open to new ideas. This is important to us as it means that the product is always developing and improving as our organisation expands adoption of Socialwok."
- Paul Tasker, Head of Product Marketing

Solution

Complinet created internal communities around specific topics such as "key compliance developments", "company events", "product launches" and "new product concepts". Complient's global workforce could post status messages with relevant enterprise content like files to the different communities for discussions and collaboration. The Socialwok feed is also a more intuitive way to share information within Complinet; allowing employees to subscribe to topics of interest or importantance to them
Complinet has also reduced network traffic significantly. Socialwok has allowed information to be shared more quickly and efficiently among its global workforce than mass group emails. Socialwok's Gmail Gadget also presents a consolidated activity of Complinet next to email.
Socialwok's social media suite has allowed Complinet to integrate its corporate Twitter account into its community feeds. Complinet's global marketing team can now track comments made by its customers and provide twitter based customer support. Socialwok also allows other members of the Complinet organisation to see the latest Tweets from the company and help build the Complinet brand together.

Benefits

• Complinet created different internal communities around topics such as "key compliance developments". The communities have encouraged its global workforce to collaborate across departments and work functions.
• Feed as a more intuitive way to share information in a community fashion. Employees can subscribe to topics of interest and importance to them.
• Socialwok Gmail Gadget presents a consolidated activity of Complinet next to email.
• Socialwok's social media suite allows Complinet marketing staff to monitor its brand and provide customer support on Twitter and Facebook.